Privacy Policy
Scape Studio ("we," "us," or "our")—an entity of Mondescape Media LLP—values the privacy of our clients, partners, and visitors ("you," "your") and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, and platform.
1. Information Collection
We may collect the following types of information:
Personal Information: Information such as your name, email address, phone number, and payment details when you engage our services.
Project Information: Any project-related data, including preferences, raw content files, and details relevant to the editing and content creation process.
Technical Information: Information automatically collected, such as IP addresses, browser types, and device information, to enhance your experience.
2. Information Usage
We use your information for:
Service Delivery: To fulfill our services, manage your projects, and provide support.
Communication: To send updates, respond to inquiries, and deliver information about your projects.
Improvement and Development: To enhance our services, website, and internal processes.
Marketing and Portfolio: With consent, to showcase completed work in our portfolio or on our social media channels. You may request that specific projects remain private.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors to facilitate payments, manage data storage, and provide essential services.
Legal Requirements: As necessary, to comply with applicable laws or respond to valid legal requests.
4. Data Security and Retention
We use appropriate technical and organizational measures to protect your data. Your information will only be retained as long as necessary to fulfill the purposes outlined in this policy.
5. Your Rights
You have the right to:
Access and update your personal information.
Request the removal of your data from our systems.
Opt out of marketing communications at any time.
6. Policy Updates
We may update this Privacy Policy periodically. Changes will be communicated through our website or directly to you.