Terms & Conditions
These Terms and Conditions ("Terms") govern your use of Scape Studio's services. By engaging with our services, you agree to these Terms. Scape Studio is an entity of Mondescape Media LLP.
1. Services
Scape Studio provides video editing and content creation services, offering different packages with specific features, tentative timelines, and pricing. Please review each package to understand what is included.
2. Payment and Refund Policy
Non-Refundable Policy: Once payment is received and project work has commenced, payments are non-refundable. We reserve this right as our services require immediate resource allocation and significant time investment.
Late Payments: Any outstanding payments due upon project completion must be settled before final delivery. Unpaid balances may result in work delays or access restrictions.
3. Timelines and Delivery
Tentative Timelines: Our packages include estimated timelines, which are provided as guidelines. We will make every reasonable effort to meet these deadlines; however, timelines may shift due to unforeseen circumstances or delays on your end. In such cases, we will communicate any changes proactively.
Client Responsibilities:Prompt feedback and timely provision of materials are essential to meeting deadlines. Delays in receiving assets may impact the project timeline.
4. Ownership and Portfolio Use
Project Rights: Upon payment completion, you own the final delivered content for your business use, excluding raw files unless otherwise agreed.
Portfolio and Marketing Use:Scape Studio reserves the right to use completed project work in our portfolio, marketing materials, and social media platforms to showcase our capabilities. Clients may request that specific projects remain private.
Licensing:If licensing of specific elements (e.g., music, stock footage) is required, clients will be responsible for acquiring necessary licenses or may request Scape Studio to facilitate this process.
5. Revisions and Scope
Included Revisions: Packages include a specific number of revisions; additional revisions may incur extra charges.
Scope Changes:Any changes to the agreed project scope may result in additional charges and adjustments to the timeline. Scape Studio will inform you of any such changes before proceeding.
6. Liability Limitation
Scape Studio will not be liable for:
Losses Due to Delays: Any loss or damages resulting from unforeseen project delays.
Third-Party Content:Issues arising from client-provided content, such as copyright infringement.
Unintended Usage:Consequences of misuse of final deliverables beyond their intended purpose.
7. Confidentiality
We respect the confidentiality of all project details and client-provided materials. However, please avoid sharing sensitive or proprietary information that is not essential to the project.
8. Dispute Resolution
Any disputes or claims arising from or related to these Terms shall be settled through mediation before pursuing legal action.
9. Governing Law
These Terms shall be governed by the laws of [Your Jurisdiction].
By engaging with Scape Studio’s services, you confirm your acceptance of these Terms. If you have any questions, please reach out to us at contact@thescapestudios.com.
This includes all key policies and legal details for Scape Studio’s operations as an entity of Mondescape Media LLP.